Complaints Handler

Salary: £16.92 per hour

Our client is a leading educational establishment who are currently looking for a Complaints Handle on an ongoing temporary basis.

Why work for Adecco?

• Candidate of the month incentives £’s
• Support programmes with 24/7 helpline.
• Eyecare vouchers.
• Competitive pension scheme.
• Access to Adecco employee Booat Portal which offers discounts on goods & services

Pay Rate £16.92per hour

Hours Monday to Friday 9.00 am to 5.00 pm

The Complaint Handler will provide a knowledgeable, accurate, and efficient service for customers by delivering an excellent complaint handling service across all channels.

As a Complaints Handler your responsibilities include.

• Provide a friendly and professional complaints resolution service, whilst delivering excellent customer services.
• Produce associated administration surrounding the complaint.
• Ensure ownership is taken for complaints, calling out to customers to understand their complaint and see the complaint through to resolution.

The successful Complaints Handler will be able to communicate at all levels both written and verbal, be a strong team player, be decisive and take ownership of outcomes, be able to work to deadlines whilst possessing excellent attention to detail.

To apply for the Complaints Handler position please click on the link below or call the York Adecco office for more information.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.