Client Support Administrator

Days Fleet, one of the UK’s leading independent vehicle leasing and fleet management providers and part of the Days Motor Group, is looking for a motivated ‘Client Support Administrator’ to join their established sales support team.

The role has a strong focus on providing excellent customer service and sales administration support for existing and prospective clients. The applicant will be a strong communicator with a confident audio and video telephone manner.

Knowledge and interest of vehicles and finance products would be an advantage but not essential. Full in-house training provided. Opportunity for home working after probation period is completed.

The role will involve:

• On-going management of clients’ accounts
• Working with front line sales to generate and renew business
• Producing vehicle leasing quotations and client contract documents
• Occasionally attending client review meetings virtually and in person
• Reacting to workload and using initiative to manage several tasks at once
• Liaising with different departments within Days Fleet
• Managing sales team diary and activities

Required Skills:

• Excellent communication skills (telephone and email)
• Motivated in achieving high levels of customer service
• Enthusiastic sales person
• Competent with using Microsoft Office (Teams, Outlook, Word and Excel)
• High attention to detail
• Be highly organised with a positive, motivated attitude