Client Services Executive
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Salary: £26,000 per year
Our Client are a rapidly growing player in the car rental industry, is looking to recruit an experienced B2B Client Service Executive with a passion for customer service.
A fantastic opportunity has arisen for an enthusiastic, hard-working and customer-focused individual looking to build on their career in client services / account management.
Responsibilities:
Working as part of a small team, you will play a key role in managing multiple aspects of our car rental proposition
Manage new bookings, liaising with our suppliers and partners to manage the new car delivery process including raising contracts and invoices in line with client requirements
Liaise with a range of contacts on a day to day basis including suppliers, car manufacturers and industry service providers
Use electronic trading platforms to connect with customers
Deliver first-class client service, while adhering to company and industry standards
Key skills & experience required:
Current / recent experience in a Business to Business client services / account management role
Excellent communication skills with a proven track record of communicating with clients by e-mail and phone.
Experience in the Automotive sector would be an advantage but is not essential
Used to dealing with businesses of different sizes (ie.small businesses to large corporates)
Strong client management skills-comfortable building and maintaining relationships with a range of contacts including senior level contacts
Computer literate. Intermediate / Advanced Microsoft Excel
Qualified to a minimum of A-level or equivalent and above
In turn, our Client will offer:
Fully comprehensive training and on-the-job support
On-going coaching and genuine opportunities to develop your career
Full time permanent contract for 37.5 hours per week
25 days holiday plus bank holidays
To apply for this job please visit definitejobs.co.uk.