Cargo Air Operations Clerk

Cargo Air Operations Clerk

East Midlands Airport

£18,000 – £22,000

FP/11617/KK

We are now looking for a Cargo Operations & Reservations Co-ordinator for our freight forwarding client who is based at East Midlands Airport.

Key Tasks & Responsibilities:

Working within a team, as well as under own initiative, ensure that Operations & Reservations Team and individual pre-defined targets are achieved, processes are followed and high quality standards maintained.
Ensure that relevant and competitive rates are provided to clients in a timely and accurate manner.
Work within company guidelines regarding processing time and procedures to be followed.
Providing operational support to ensure the smooth flow of cargo from origin to end point.
Accepting and managing cargo reservations in line with carrier’s capacity and load ability.
Optimizing space utilization on carrier’s aircraft.
Build and maintain strong relationships with our suppliers, carriers, GHA’s, and service partners.
Ensure that all records of suppliers, clients, and Airlines are correctly recorded and updated on a regular basis.
Enter all data regarding quotes, conversions to bookings, services & destinations into IT systems
Facilitate the auditable process flow of documentation, internally and externally, as appropriate, ensuring that it is produced to time and handed over to the relevant parties.
Identify service level issues and report to the UK Commercial Operations Manager.
Assist with the gathering and analysis of relevant data to monitor accurately internal and external supplier and carrier performance levels.
As directed by the Commercial Operations Manager UK. Gather data on traffic profile and service level requirements, offering product solutions and passing information to the appropriate account manager.
Liaise with peers to ensure a seamless transition of work functions between the shifts and inter-departmental and inter-site.

Key Dimensions/Scope:

Co-ordination of commercial activity on behalf of our carriers in the UK.

Interface with customers, suppliers, staff and management.

Personal Profile:

Experienced in air freight gained from a freight forwarder, GSA or Manufacturer

Good Knowledge of IATA/TACT Regulations.

Thorough understanding of Cargo Reservations & Operations.

Ability to handle many tasks accurately and efficiently.

Proficiency in computer applications.

Dangerous Goods Regulations

5 Year Checkable Work History

We regret that due to volume, only shortlisted applicants will be contacted. If you do not hear from us within 2 weeks we wish you the best of luck in the future

To apply please use the ‘Apply’ link within this advert and your CV will be forwarded to a Freight Personnel consultant automatically.