Care Administrator

***Care Administrator***ASAP start***London based***Perm or temp to perm***

Our London based client requires a care administrator to join their team on a full time basis, and are happy to consider both temp to perm and straight perm candidates.

Duties will include, but are not limited to:

Managing client and staff bookings. Ensuring the clients have continuity of care and the most suitable staff member to match their individual requirements. Liaising with Healthcare professionals ensuring that our clients have the best possible care and assistance in place.

Keeping in contact with clients and their families on a regular basis and ensuring that each client’s care is progressing smoothly. Updating client notes on both computer and hard copy files. Liaising with the General Manager if there are any clinical problems to be addressed.

Administration of Client files / daily nursing notes including but not limited to:
*Ensuring Client files / daily nursing notes are in each client’s home, all relevant paper work is in situ and all clients both new and existing have had risk assessment & care plan.
*Ensuring regular return of client notes to the office
*Review and update of relevant information to appropriate parties on receiving Client files / daily nursing notes back.
*Ensure Client Files are returned to office at termination of contract.

Handling of initial client enquiries, sending out relevant documentation and updating office staff of developments.

Management of complaints and incidents to the Business Manager as reported by both carers and clients.

Ensuring all duties are in compliance with CQC regulations, maintaining an understanding of regulations & updating knowledge as required.

Maintaining an understanding of industry regulations & updating knowledge as required.

To be part of the on call team rota, providing out of hours assistance (there is additional remuneration for this).

Encouraging and assisting workers to optimise the use of their Business Manager Mobile phones.

To ensure that all carers’ and nurses’ hours are processed by 17:30pm on the Tuesday before payroll.

To take individual responsibility to safeguard clients.

General office administration which may be required from time to time.

Any other tasks which may reasonably be required from time to time.

For more information, please with an up to date CV and a consultant will be in touch soon.

Adecco are an equal opportunities employer

Adecco is acting as an Employment Agency in relation to this vacancy. The Adecco Group UK & Ireland is an Equal Opportunities Employer.