Car Dealership Customer Contact Advisor
Full job description
Additional Resources
Salary: £26,000 – £36,420 per year
Car Dealership Customer Contact Advisor
Location: Chandler’s Ford, Eastleigh Hampshire
Salary: £26,000 – £36,420per year.
The Company:
Our client is an independent retailer representing their Car Dealership across Hampshire. They are leading the way and fast becoming the name across the region.
The Role:
- Provide customer service in line with the brand values, Customer Promise and Employee Commitment
- To qualify and log all incoming sales enquiries for presentation to Sales Assistant for Enquiry Management
- To receive customer enquiries by telephone and in person, establish the customer’s key service / repair requirements
- Advise customers of precise and where appropriate, estimated costs of repairs and work to be undertaken
- Satisfy customers’ needs through making additional products and services available to them
Experience:
- Proven background working in a similar role for a prestigious establishment
- Minimum 3 years’ customer service experience
- A minimum of 5 GSCEs grade C and above, including Maths and English
- Excellent IT and administration skills
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003
To apply for this job please visit definitejobs.co.uk.