Business Development Manager – North East

We’re Atom…

The bank that’s leading the fintech charge.

We’re not like the rest. We’re true innovators, and we’re redefining what a bank should be. Ours is a bank for today and the future, a mobile-first bank. Forget the stuffy branches, with Atom you can bank whenever, wherever, faster, and simpler.

Based in Durham, we’re committed to bringing world-class career opportunities and developing a strong tech culture in the North East. Our team currently has over 500 brilliant people and is still growing; could you be the next innovator to join us?

What’s it all about?

The Business Development Manager – Residential will provide the field-based, face to face management of residential mortgage brokers within a defined geographical region. Reporting into a Regional Business Development Manager, you’ll assist in the creation of, and then be responsible for, the execution of contact strategies with brokers in your area.

As the customer facing representative for Atom within the intermediary community in your region (North East, England), the role holder is responsible for delivering training to a high standard, building, and maintaining relationships and driving both required mortgage quality and volume to align to the banks business plan.

Working alongside the Telephone and Regional Business Development Manager, you’ll be responsible for the front-line onboarding, oversight, relationship management and quality of application through the intermediary channel in the allocated region; ensuring brokers are bought in to our proposition, trained on our systems, informed on our products and criteria, comply with our regulations and standards, and deliver the right outcomes for our customers.

Over time the BDM will become an expert in the field of mortgages and deliver outstanding service to our intermediary partners working closely with our internal teams to ensure quality and compliance throughout the onboarding process and product lifecycle.

What will your typical day look like?
Different that’s for sure…

• Develop, implement, and grow the intermediary and business proposition within the allocated region.
• Identify, build, and maintain excellent broker relationships.
• Grow and maintain “expert” level knowledge in Atoms residential lending policy and where it sits in the market.
• Deliver against prescribed productivity and activity metrics that will include broker interactions/visits/presentations, lending volume, lending quality, broker engagement and regulatory adherence for you and your brokers.
• Work with the RBDM to create and execute on effective account management strategies.
• Attend and represent Atom at broker/industry events.
• Feeding into the RBDM, act as a conduit for the bank regarding market intelligence and product insight.
• Act as a brand ambassador for Atom in your local broker community always aligned to the vision and values of Atom.
• Conduct these duties in full compliance with all financial services regulation including but not limited to TCF and Consumer Duty.

What do we need from you?

• Understanding of the UK intermediary market
• Experience of working to and delivering against targets that satisfy commercial, quality and customer requirements
• Experience in a mortgage related role, ideally in business development. (BDM/TBDM/Account Manager/Broker)
• Ability to delivery effective and compelling presentations
• Willingness to self-develop and continuously gain knowledge of the UK mortgage market
• Full, clean driving license and own vehicle (Car allowance will be provided)

What’s in it for you?

• 4 Day Working Week
• Flexible/hybrid working
• Annual Share Option – performance related
• Incredibly generous company pension scheme (maximum of 13% of Atom input – candidate can put in more)
• ‘All About Me’ fund: £200 per year to spend on personal development
• 22.5 days holiday + 8 statutory days (rising by half a day with every 2 years in the company)
• Private Medical Insurance for you and full family
• Health Cash Plan – expenses paid on Optical/Dental/other appointments/treatments
• Life Insurance – 4 times annual salary
• Critical illness cover – 1 x lump sum annual salary
• Cycle to work Scheme
• Continuous development – professional qualifications

PLEASE NOTE: You must have the legal right to work in the UK to apply for this role as Atom is unable to support Visa Applications/Sponsorship

Atom is an equal opportunities employer. We value you as an individual and therefore disregard race, religion/belief, gender, sexual orientation, maternity/pregnancy, age, gender reassignment, marriage/civil partnership and disability in any hiring decisions we make. Atom will always adhere to the Equality Act 2010.

All roles within Atom must adhere to the Conduct Rules as set out by the Prudential Regulation Authority (PRA) and Financial Conduct Authority (FCA).

As part of Atom bank’s commitment to the FCA’s Consumer Duty, Atom will, take all reasonable steps to avoid causing foreseeable harm to customers, take all reasonable steps to enable customers to pursue their financial objectives and act in good faith.