Business Analyst / Business Process Rengineering
Full job description
Pro-synergy
Salary: £58,800 – £60,000 per year
Our client is looking for a Business Transformation / Business Process reengineering with key skills in the following areas.
Implementing operational improvements/improving services and processes in the public sector (local and central government, education, police and justice) or financial services industry
Strong analytical skills and Lean/ Whole Systems and/or Lean Six Sigma trained plus substantial hands-on Lean service/ process review experience:
Business Analysis / BPR skills
Process mapping (BPMN)
Data Analysis
Facilitation skills/ experience
Typical delivery work duties
Using Lean, Systems Thinking, Business Analysis and Business Process Reengineering tools to identify improvements in customer experience and reductions in cost
Building client capability through delivering Lean Training courses, and coaching/ mentoring
Reviewing services/ processes on your own, as part of a team or leading a workstream
Business Analysis tasks and projects, in particular process mapping and working with business users to extract business and functional requirements using techniques such as interactive design sessions, SME Interviews, and requirements workshops.
Liaising with business stakeholders in order to elicit, analyse, communicate and validate requirements and processes as part of wider transformation programmes.
Quantifying benefits, and seeking out/tackling issues that will prevent the delivery of business benefits
Providing input to support project management, and business development deliverables.
Candidate Requirements – experience/skills
Demonstrable experience of implementing operational improvements/improving services and processes in the public sector (local and central government, education, police and justice) or financial services industry
Strong analytical skills and Lean/ Whole Systems and/or Lean Six Sigma trained plus substantial hands-on Lean service/ process review experience:
Business Analysis / BPR skills
Process mapping (BPMN)
Data Analysis
Facilitation skills/ experience
Ability to understand, explain and present complex business problems, at all levels of the organisation, in a persuasive and convincing manner
Must have excellent communication skills (oral and written) and able to develop strong relationships with stakeholders, clients and colleagues.
Experienced user of process modelling tools (e.g. Microsoft Visio), and Microsoft Office tools Excel, Word and PowerPoint.
Ideally Degree level (2.1) Education and Qualifications or equivalent
Candidate Requirements – Personal Attributes
Committed to supporting our clients to achieve operational excellence
Able to work collaboratively with clients and colleagues. Good listener/communicator. Consults with others; Prepares for discussions; escalates when appropriate. Constructively challenges others and when challenged receives this openly
A self-starter with the ability to show initiative and work without supervision. Proactive, thinks ahead and takes steps to avert problems. Pragmatic in finding solutions
Able to deliver under pressure, to tight timescales, and coping with changing priorities. Tenacious when dealing with setbacks; sees things through.
Flexibility to travel
To apply for this job please visit definitejobs.co.uk.