Bus Driver (Must Have A Cpc & PCV) – Heathrow Airport

Please note that you must have the following in order to be considered

Minimum 2 years PCV cat.D1 driving experience.
Must have a CPC
Customer service experience
Must have at least 2 solid years of experience working as a Bus Driver.

The primary role will be to provide safe and efficient transport for customers, to and from terminal buildings.

Acknowledge all customers that board the bus, assist with luggage, establish terminal required and ask customers for relevant paperwork.
Use of radio to communicate with the Bus Operations Supervisor and the other Courtesy Service Drivers.
Provide excellent customer service to all customers using the required customer service dialogue.
Present the correct image of Hertz at all times.
Obey the highway code at all times.
Obey Health & Safety procedures and regulations.
Refuel the Courtesy Bus according to fuel handling procedures.
Ensure the Courtesy Bus is kept tidy and has a professional appearance.
Complete any relevant paperwork in line with Company Audit and Department of Transport standards.
Bring any defect or damage on the bus to the attention of the Bus Operations Supervisor.
Follow the designated route around the terminals.

Professional Experience:

Minimum 2 years PCV cat.D1 driving experience.
Customer service experience.
CPC

Competencies:

Customer service
Continuous improvement
Effective communication
Relationship management

Personality traits

Integrity
Passion
Flexibility, Adaptability
Team playerKeywords:

Bus Driver, Shuttle Driver, Shuttle Bus Driver, Courtesy Bus Driver, Courtesy Driver, Bus Operator, Coach Driver, Passenger Carrying Driver