Baggage Combined Control Room Operator

Babcock helps to keep bags travelling with their passengers with innovative baggage system solutions. Being a Babcock Baggage Combined Control Room Operator means positively monitoring these high-tech baggage systems and contributing to the successful delivery of a complete end-to-end baggage service across the whole Heathrow campus, that focuses on successful bag journeys.

Using various computer controlled systems and Closed Circuit TV (CCTV), you will receive and process system fault alarms calls, deploy resources and maintain communications. Experience of working with CCTV, alarms and security systems would be advantageous, with the ability to communicate effectively with engineers and other relevant parties, develop and understand the controls of the baggage process, and maintain accurate records and update documentation.

Safety conscious and with strong judgment and decision making skills, you will be able to remain calm under pressure, be used to concentrating for long periods, and be able to work unsupervised and on your own initiative. As this is a 24 7 operation, you should also have the flexibility to commit to a rotating shift which will include working 6-days on with 4-days off.

Working across a range of sectors and environments, Babcock delivers critical resilience solutions for diverse organisations. In places like airports; for the emergency services; within the defence and utilities sectors; we ensure that complex operations have the infrastructure to look after their customers and their people.

Our success depends, without exception, on the quality of our teams. Across every level of our business, we recruit individuals who understand and appreciate exactly how vital Babcock’s services are. People who never compromise on health and safety; who respect and challenge each other; and who strive to deliver the very best for our customers.

Babcock is committed to having a diverse workforce and an inclusive culture.

We are also committed to honouring the Corporate Covenant and supporting the Armed Forces community. We recognise the value Serving Personnel, Regular and Reservists, Veterans and military families contribute to our business and country.

Vacancies may, on occasion, be closed prior to the advertised closing date. Please contact a member of the Critical Services Resourcing Team should you have any questions.

Offers of employment are normally subject to satisfactory references and other required pre-employment checks. Successful applicants may also need to satisfy Security Clearance requirements.

If you do not have the Security Clearance required for a particular role you may not be able to start your employment until clearance has been obtained. In certain roles, you will need to satisfy requirements in order to gain an Airside Pass. To secure an Airside Pass, you will be required to provide full referencing for the last five years; accounting for any gaps in employment for 28 days or longer. You may also need to undergo a Disclosure and Barring Service (DBS) check (previously CRB checks).

Babcock is committed to having a diverse workforce and an inclusive culture. We strive to ensure each individual is given the same opportunities and considerations, consistently and fairly, throughout our recruitment practices. We are also committed to honouring the Corporate Covenant and supporting the Armed Forces community. We recognise the value Serving Personnel, Regular and Reservists, Veterans and military families contribute to our business and country.