Assistant Supported Housing Officer

Assistant Supported Housing Officer
Contract Term: Part time, Permanent.
Salary: £26,000per year.
Hours: 20 hours per week, working 1 in 3 weekends.
Location: Bracknell, Berkshire

Greenacre Recruitment is working in partnership with a well-established housing provider to recruit a part time Assistant Supported Housing Officer for one of their Extra Care Schemes.

The Assistant Supported Housing Officer is responsible for:

• The management of case load of residents under the guidance of the Deputy Scheme Manager.
• Ensuring that all new residents are welcomed and receive a detailed induction to the scheme, its facilities and services.
• Assisting with the completion of resident support plans and updating of records held securely on their personal files.
• Ensuring that appropriate advice and support is given to residents to maintain their independence and quality of life, privacy and dignity, including advice on welfare benefits to assist residents to maintain their tenancies.
• Undertake daily welfare checks and monitor the health of residents.
• Being an advocate for residents; liaising with families and a range of professionals on behalf of residents, keeping the Scheme Manager informed of any changes.
• Managing and resolving incidents of conflict and low level anti-social behaviour.
• Ensuring that any safeguarding issues are followed up in a timely manner and reported following the agreed procedure.
• Arranging resident meetings, assisting during consultation exercises and helping with the management of the guest room bookings.
• Encouraging residents to participate in a range of social activities and events in conjunction with the Health and Wellbeing Assistant.
• Helping to maintain a healthy and safe environment for all residents, staff and visitors by carrying out regular risk assessments and liaising with contractors and employees to ensure compliance with the company H&S policies.
• Reporting repair needs and defects to the appropriate person and liaising with contractors to ensure repair requests are followed up.
• Training and induction of workers at the scheme, particularly in relation to fire procedures and the emergency alarm system.

To be successful in your application for the role, you will have:

• Experience of working with older and vulnerable people within a supported housing or care service.
• A good understanding of community care issues and the support needs and health issues of older people.
• Knowledge of welfare benefits relevant to older people.
• Experience of managing minor instances of anti-social behaviour.
• Excellent written and verbal communication skills, and strong numeracy skills.
• The ability to work both independently and as part of a team.
• A genuine passion to help and provide high standards of service.
• Level 3 Diploma in Housing and supervisory skills (Desirable)
• To participate in the shift pattern arrangement which requires working on a 7-day rota basis, including weekends and bank holidays.

Due to the nature of this role, an enhanced DBS check will be carried out prior to the successful candidate starting their position.

Please complete your application by sending your CV, if you have any queries please contact Hayley using the email address attached to the role.

This vacancy is being advertised on behalf of Greenacre Recruitment Limited who are operating as an employment agency and business.