Assistant Student Admissions Officer

London School of Science & Technology was established over 10 years ago to provide Higher Education for overseas students.

There are approximately 1000 enrolments, mainly from the UK and EU.

We are looking to recruit a full-time Assistant Student Admissions Officer to join our dedicated team. This person will be working under the direction of the Admissions Officer and Marketing & Admissions Manager and in collaboration with the Director of School.

We expect candidate to have a good level of spoken and written English in order to provide effective support to staff and students. Candidates should have proven work experience in the relevant work environment (desirably in the Education Institution in UK).

Main duties and responsibilities:

Job Functions:

• Perform all data entry into admissions database, including entry of new student intakes, tracking of application documents, enrolment documents, etc.
• Provide outstanding customer service to prospective and enrolled students, both in person and on the telephone.
• Learn the information about school and answers to frequently asked questions.
• Be able to lead a campus tour for prospective students.
• Create, maintain, and update database of contacts.
• Generate all admission letters and communication as directed, stuff and mail bulk mailings.
• Maintain inventory of admission materials, applications, publications, and letterhead. Notify Marketing & Admissions Manager of items requiring reorder.
• Schedule meetings, tours, and interviews with prospective students for Marketing & Admissions team.
• Complete organizational tasks for Admissions events (Open days and Induction week), including staffing registration table, room setup, making nametags, obtaining and setting up refreshments, completing maintenance requests, etc.
• Create reports from admission database as directed; include status reports of admission progression, re-enrolment of returning students, and attrition. Assist in the preparation of statistics as requested by the Director of School and Marketing & Admissions Manager.
• Receive and record monies for application, enrolment and re-enrolment.
• Prepare admission files for all applicants. Communicate status of applications and transfer files to Registry department.

Person specification:

• Educated to Degree level
• Evidence of an experience in working in Education Institution or similar work environment
• Desirable work experience in Student Admissions department
• Good knowledge and experience using Microsoft Office programmes (Word, Excel, Powerpoint), printing facilities
• Excellent telephone manner and customer service
• Ability to manage tasks and meet schedules/deadlines
• Must have an excellent organizational and communication skills – written and verbal
• Ability and commitment to work as a member of a team
• Be able to work independently
• Be able to handle pressure in the busy environment and multitask

Your application will be judged solely on the basis of how your skills and experience match the requirements of the post, which are detailed in the further particulars. You should therefore ensure that you use the covering letter to describe how your skills and experiences meet the selection criteria.