After Sales Service Administrator

Salary: £27,600 – £31,200 per year

An excellent opportunity has arisen for an After Sales Service Administrator to join an industry-leading Manufacturing and Service organisation.

Together with a competitive salary, the benefits include an attractive company pension scheme, loyalty bonus and company funded BUPA membership.

Based in Biggleswade, the objectives of this After Sales Service Administrator role are to ensure maximum commercial recovery from service engineers’ times; to participate in minimising the work-in-progress stock levels, and to ensure that administrative procedures are adhered to and developed.

The main duties of the After Sales Service Administrator role include:

· Participating in taking calls from customers, liaising with service engineers, all members of the sales and after-sales team and all other company personnel as appropriate.

· Identifying and implementing improvements to the after-sales administration process.

· The construction of internal and external Invoices using all relevant supplied information.

· Inputting engineers’ times for Invoices and for Payroll purposes.

· Filing and collating data and maintaining machine records in an organised and disciplined way.

· Assist as required in covering main reception duties.

· Undertake to attend meetings and exhibitions off-site and overseas, which may include time spent away from home overnight.

The requirements for the ideal After Sales Service Administrator candidate:

· Excellent administrative and communication skills.

· Computer literate and able to demonstrate uses of IT relevant to role, including Word and Excel.

· Ideally have experience in the construction plant or transport industry, possibly in a parts, warranty or service environment.

· Ability to use own initiative and be self-motivated.

The hours are Monday to Friday, 8.00am – 4.30pm, 40 hours per week.

(There may be a requirement to flex start and finish times with other team members to ensure full desk coverage).

If you would like more information or a full job description, please contact me.

Please note that at times due to the volume of applications we may not be able to respond to each person individually. If you do not hear from us within 7 days’ please assume you have not been successful this time. Please do not let this deter you applying for other positions you may be suitable for.

Redwood Appointments is an Equal Opportunities business acting as a Recruitment Agency.