Administrator

Salary: £26,000 per year

Administrator – Birmingham – £20k + benefits

Our client is a Boiler replacement company based in Birmingham, they provided eco-friendly boilers across the West Midlands, due to continued growth and expansion they to recruit an experienced administrator to join their growing team, helping customers across the West Midlands to benefit from Boiler replacements under a part-funded government initiative.

The role:

• Manage day to day logistics for Submissions

• Job Scheduling and booking appointments

• Advising customers on home energy efficiency measures

• Providing advice and support on qualifying benefit criteria

• Submissions and paperwork – administrative duties

• Customer relationship management

• Managing your own workload

• Inbound/Outbound customer service calls

Experience Required:

• Advanced keyboard and IT skills

• Excellent communication, organisational and ICT skills.

• Some relevant experience working in a business administration environment

• Proficient with Microsoft Office Systems

• Successful development and monitoring of administrative procedures and processes

• Financial management and reporting

• Experience of dealing with simultaneous and often conflicting demands from more than one person

Keywords – office admin, administrator, admin, office, appointments, bookings, Birmingham, typing, service calls, calls, telephone, appointment