Administrator

Salary: £26,000 per year

Information Desk Administrator

Oakham

£26,000 per year

22-30 Hours Per week

Information Desk Administrator

We are currently looking for a part-time Administrator to work as part Information Desk team, meeting the needs of customers, shop staff and management with day-to-day queries.

You will provide an excellent customer experience and ensure a high-quality service to both customers and staff.

Acting as a first point of contact for all customer enquiries, effectively triaging and resolving queries received face-to-face, email and phone and complete administrative takes assigned to the information desk.

The role will be on a week-to-week rota basis, but main working hours will be Wednesday to Saturday 12 to 5.30pm standard hours, 12 to 7.30pm seasonal hours (starting Mid-October through to Christmas) with the flexibility of additional hours.

About You:

will be comfortable working as part of a team, whilst showing an outgoing and energetic personality. You will be approachable, friendly, presentable, and efficient.

You will need experience in delivering consistent and high-quality customer service while using initiative as appropriate. Excellent communication skills are essential along with effective time management and team working skills. Experience of Microsoft applications such as Word, Outlook and Excel are essential.