Administration Service Controller / Scheduler

SERVICE SCHEDULER / SERVICE CONTROLLER / SERVICE PLANNER / SERVICE DISPATCHER

(ENGINEERING & HGV VEHICLE TRAILERS)

Immediate or Jan 16 start

The UK’s leading supplier of on-site HGV trailer maintenance in the UK

We are seeking Service Engineer Schedulers, Planners or Controllers, to join our team based in our Lichfield HQ.

Dealing with service calls by phone both inbound & outbound, you will handle the service operation office process.

This involves communicating with clients, scheduling a field based engineers diary, liasing with internal departments, analysing & authorising repairs based on financial limits to ensure repairs are effectively managed.

The Person:

You will possess;

*Previous organising & dispatching of work
*Organisation and administrative skills
*Have the ability to work as part of a team in a sometimes pressurised environment
*Excellent communication & computer skills
*The ability to prioritise workload and escalate issues where necessary
*Previous call scheduling, engineer scheduling, call centre or HGV/vehicle maintenance procedures experienceSalary & Hours:

Salary will be based on previous experience – circa £26,000.

Working hours are 45 hour week on a rotating basis; 6am to 3pm, 8am to 5pm & 1pm to 10pm Monday to Friday with one morning every 3rd Saturday.

For more information/apply please contact our consultants at Start Monday now!