Admin Coordinator

Salary: £27,600 – £30,000 per year

Pyramid8 are working with an expert telecommunications company who are looking for an additional member to join their Orders & Projects Team as an Admin Co-ordinator.

This is a great opportunity for someone who is from an administration background, customer service driven, well organised and wants to exceed within an expanding business.

We are looking to speak to people who are from an administration / customer service background, who have a can-do attitude, who are willing to learn and progress within this role.

Duties and Responsibilities

• Process existing orders/new orders using their inhouse system, keeping their systems up to date.
• Liaise with internal departments, 3rd party partners, clients, and carriers to ensure that the order process runs smoothly.
• Coordinate new projects, providing regular feedback & updates to customers and account managers.
• Be the first point of contact for customers including but not limited to, dealing with equipment ordering, deliveries and appointing both inhouse and 3rd party engineering source when necessary.
• Keep account managers and customers updated with the progress of their/customers’ orders and faults.

For this role you must

• Be from an office administration background
• Have telephone customer service experience
• Be enthusiastic
• Be well organised
• Be able to multitask
• Have experience in working on in house CRM systems