Account Manager – Healthcare – Midlands

This exciting new opportunity is ideal for a strong commercial account manager to work towards Philips goal of improving lives. You will be tenacious, solution centric and able to build strong relationships. This role is focused in PCCI (Paitent care and Clinical Informatics)

You do not need to have experience in healthcare but have a genuine interest and passion for improving our customers and paitents lives.
Your focus is to maximse order intake, sales, prices realization and customer satisfaction whilst developing and optimizing the customer relationship in order to ensure the long term profitability in the defined number of accounts.

Your responsibilities
·         Accountable for maximizing order intake, sales (incl. POS Service Contracts) and price realization at the assigned accounts within the district
·         Ensure continuity of the relationship with the accounts and operates at multiple levels in the accounts’ organizations, but also facilitates the executive level interfaces between company and the accounts
·         Prepare the annual account plan in line with the regional strategy and execute at district level
·         Contribute to the development and implementation of local marketing strategies
·         Responsible for filling the funnel management tool and systematically analyzing win & loss deals, expectations, customer satisfaction (NPS), market, competition and trends
·         Responsible for the sales forecast at the assigned accounts
·         Lead the account teams, organize the necessary actions and makes sure the required results are met in time
·         Collaboration with channel partners where required
·         Coordinate all internal necessary resources to obtain objectives and where necessary involves others where necessary
·         Ensure quotations are completed and delivered within time limits
·         Ensure that completed quotations  are based on a solution / configuration compliant to specifications validated by the Business, and it is properly reviewed by Operations for feasibility and accuracy prior to being issued
·         Ensure any third party product included in the solution and not part of the catalogue is properly validated for compatibility / compliance of specifications
·         Responsible for reporting customer feedback according to applicable quality Standard policy and follow up relevant assigned quality & regulatory training in a timely manner
·         If and when required provide dedicated support to assigned accounts to ensure timely handover of the signed customer acceptance document and support collecting Accounts Receivable (AR)

Your team
Working at Philips means driving your career in an organisation with an incredible diversity of nationalities, skills, backgrounds, functions and challenges. We have opportunities for starters as well as experienced professionals in everything from applied research to marketing and sales, in over 100 countries. We’re a fascinating company to be part of; a global leader in Lifestyle, Lighting and Healthcare with a strong emphasis on cultural awareness, mutual understanding and out-of-the-box thinking.

Our offer
We welcome you to a challenging, innovative environment with great opportunities for you to explore. Our benefits are very competitive and designed around your preferences:
·         A highly competitive base salary
·         Generous holiday allowance of 25 days a year from the start (plus bank holidays)
·         Family friendly policies which offer enhanced maternity and paternity schemes
·         The Philips Employee Shop allows employees to buy Philips products at discounted prices
·         Subsidised Café promoting healthy eating and wellbeing at the Guildford and Avent sites
·         Holistic therapies  – subsidised Clinical and Sports trained massage therapist on site in Guildford  every Tuesday with a  free taster session for new starters
·         Learning and Development opportunities through our Philips University
·         ‘Live Well’ Program of Events – monthly activities that promote health and wellbeing, look out for on-site communications.
·         Social Events – a dedicated Sports & Social committee with members in Guildford and Cambridge, promoting a host of social events throughout the year including the famous Family Sports Day at Surrey Sports Park.
·         Employee Assistance Program – ‘Be Supported’ our EAP is available for all Philips employees and their families. As well as being a confidential support line, it also offers practical financial and life management advice 24 /7 and is completely confiden