Account Manager – Flowers

Job Description

To proactively manage the relationship between buying, marketing, merchandising, product development and supply chain network interfaces with the customer

To conduct regular business and category reviews with the customer and jointly identify future objectives and success criteria

To constantly review product and range performance and initiate business improvement programmes

To prepare product development briefs and manage new product and range changes, which meet the customer’s and Company’s marketing and financial requirements whilst achieving targeted deadlines

To maintain knowledge of competitor activity within the customer portfolio and keep the Commercial Controller appraised of developments and anticipated implications. Concurrently, to provide the same level of advice to the customer

To regularly review sales forecasts by line by week and make timely amendments to maintain service levels and achieve customers identified KPIs

To communicate the outcome of customer meetings, conferences and briefings to the relevant customer focus team including Technical, Procurement and Operations

To manage customer business as a portfolio by influencing ranging, sales mix, product introductions and promotional activity and maintaining an agreed weighted costed margin with the Commercial Controller

To Apply:-

Must have worked either within a flower organisation or a fresh produce company
Ideally, educated to degree level or equivalent
Experience of dealing with multiple retailers involving making use of your account management/support and relationship building skills
Determined, enthusiastic with strong influencing and organisational skills
Confident communicator, presenter and influencer with the ability to analyse competitive/market activity, trends and opportunities
IT ability at intermediate/advanced level in Excel, Powerpoint and Word
Fresh thinker and flexible, team/customer focused