Account Manager- Award Winning Property / Hospitality Company

The Client

Are you an outgoing, ambitious person with an interest in tourism, real estate or lifestyle concierge services?

Our client is an award winning specialist home rental company, based in London. They have strong International connections and have been tipped as “one to watch” amongst the “Entrepreneurial World”. This is a company who thinks work should be fun, and a good atmosphere is apparent in their offices.

As a result of their recent rapid growth, they are now looking to expand their team with the addition of a talented, flexible and driven individual to join them as an Account Manager.

The successful candidate will be responsible for providing a 1st class level of customer services for a group of clients and their properties, ensuring that all necessary procedures are carried out seamlessly.

Responsibilities

• Managing and maintaining a good business relationship with the client.

• Acting as first point of contact for existing clients.

• Keeping track of client’s property availability and maximising repeat business.

• Updating the database with information gained from frequent communication with clients.

• Dealing with complaints in a professional and confident manner.

• Ensuring all relevant paperwork is complete and up to date.

• Liaising with concierge, check in and cleaning contractors to ensure properties are ready for new arrivals and left in a good condition.

• Conducting property inspections and client visits.

• Be an ambassador for the brand.

Skills & Experience

• Degree educated.

• Excellent written and verbal communication skills.

• Previous sales experience within the property, real estate or concierge service industries.

• A motivated and driven personality with a proven record of high achievement.

• A confident, friendly and polished telephone manner.

• Excellent organisation & time management skills.

• A rounded and cultured personality.

• An interest in property management and/or tourism essential.

• Polite, conscientious and confident.

• A good knowledge of all areas of London including transport links.

Personal Attributes

You’ll be someone who thrives under pressure and strives for excellence in everything you do. You’ll enjoy working in a fast paced, often unstructured environment, where you don’t mind rolling your sleeves up, taking on responsibility and using your abundance of initiative. Our client is still growing their business and creating the blueprint for systems and processes as they go, so you can have a massive impact on the future success of the business. You’re someone who will thrive in an entrepreneurial, start up environment and playing their part in creating, developing and improving these systems for the future.

The salary on offer is up to £38,400, with a generous bonus available.

This is an excellent opportunity to join a rapidly expanding and very exciting company that has won a number of awards for being innovative within this sector. For the right person with a passion to achieve, there are great rewards and outstanding career progression.

Cedar Scott is highly respected boutique specialist sales recruitment consultancy founded by two highly successful professionals who previously built their own sales’ teams. All enquiries will be treated with absolute confidentiality.