Account Manager

Salary: £48,000 per year

Diamond Search Recruitment are delighted to be representing our client, a leading property-related data and technology businesses at the forefront of innovation and thought leadership who deliver highly focused, in-depth property intelligence.
We are seeking an experienced Account Manager who will be responsible for obtaining, maintaining and growing long term Accounts using a consultative approach. By building strong relationships with the account portfolio and identifying needs and requirements you will increase transactional spend by promoting our group services
Responsibilities:
* Developing trusted relationships with the account portfolio to exceed growth & retention targets
* Acquiring a thorough understanding of customers’ needs and requirements
* Thinking holistically across group businesses to continuously propose solutions that meet their objectives that involve services provided by all companies within the group
* Increasing accounts portfolio by introducing new firms to the company products and services
* Setting and attending virtual and face-to-face client meetings from user training through to strategic partnership meetings
* Resolving any issues and problems faced by customers and deal with complaints to maintain trust and a good working relationship
* Organising and conducting CPD events, product seminars, exhibitions, conferences, and company presentations
* Writing business plans and tenders to engage customers and prospect businesses
* Analysing usage data and recommend changes to current processes
* Identifying business opportunities and coordinating customer feedback
* Organising focus groups with the account portfolio
* Assisting the Product Manager to investigate market value of new services and ensure successful market penetration
* Producing and working to account development plans/quarterly sales presentations, team objectives and the company’s core values
The Ideal Candidate:
You will be credible, enthusiastic and driven with strong communication and interpersonal skills and an aptitude for building relationships with professionals of all organisational levels. Curious with a passion for solving complex customer problems and highly emotionally intelligent with a high level of tenacity and resilience.
* Graduate calibre
* Strong experience in a B2B (business to business) customer facing, field sales or account management role.
* Experience of networking in the legal or property industry would be a distinct advantage.
* Ability to network and build excellent rapport with varied customers and colleagues
* A thorough understanding of consultative selling, preferably with a recognised sales qualification.
* Ability to construct and deliver persuasive presentations
* Be comfortable working from home, using core Microsoft Office applications and other industry relevant programs.
* Proven and demonstrable track record.
As well as this they offer:
* Competitive salary c£48,000
* Uncapped commission
* Car allowance
* 25 days’ holiday, with optional 5 days unpaid leave per year
* Flexible working
* Annual lifestyle allowance of £300 to put towards an activity of your choice
* Focus on training and career progression
What are you waiting for? If you have the skills and experience required to take on this exciting challenge, within a great company, apply today! Diamond Search Recruitment is acting as an Employment Agency in regard to this vacancy.