Account Manager

Account Manager London £54k

We are looking for an Account Manager in London to join the market leader within the online & mobile gambling industry.

The main purpose of this role is to build and maintain strong relationships with allocated B2B customers. As an Account Manager, you will operate with a deep knowledge of the customers’ business model and product offering and develop strategies and plans.

The hired account manager must have a passion for sales, some previous B2B experience or an account management background within the online gaming industry.

The main purpose of this role is to be dedicated to maximising revenues and profits through new and existing channels by developing the accounts across the gaming sector

Experience Required:

• Experience within the online gaming industry, either as an Account Manager, Business Development or Sales
• Ideally someone that knows product, customer service and some account management
• Service and business orientated with excellent interpersonal skills to develop and maintain excellent customer relationships
• Proven ability to prioritise and manage client engagements
• Strong analytical and problem solving ability
• Self-motivated, detail oriented, multi-tasking team player, energetic and positive

The Main Job Duties:

• Build and maintain professional and organised relationships with each customer through regular communication and business review meetings
• Maintain an excellent knowledge of the products and the services so you can keep customers up-to-date with new products and services, identifying opportunities for up-sell
• Maintain a deep knowledge of each customer product offering and operating model
• Ensure customers optimise the company’s products. Use BI tools, KPIs benchmark analysis, site and operational audits to identify areas for optimisation, in collaboration with internal marketing and consultancy teams as relevant
• Use CRM to maintain an accurate knowledge-base of your customer and a record of key customer engagement
• Provide first level business support and escalation point for business issues
• Liaise with internal teams to respond effectively to customer enquiries and concerns and to communicate customer requirements and feedback.
• To assist the Commercial Director in new business opportunities

We regret that due to current volumes, we are unable to acknowledge every application. All successful candidates will be contacted as soon as possible. If you are contacted, please note that, as part of the registration process, you will be required to provide us with proof of identity and proof of eligibility to work in the UK.

Betting Appointments, part of the St George’s Recruitment Group, is acting as an employment agency in regard to this vacancy. We specialise in finding great jobs for great people; our consultants handle a wide range of roles within the betting and gaming industry. If you’re looking for a fresh approach to betting and gaming recruitment, please contact us no