Account Manager

This is why we need you

What would your dream job look like? Being part of an amazing team? Flexible working? Resource and tools to do your actual job? A business that listens to you? Passionate leaders that actually care and coach you? A career at Reward Gateway is unrivalled and unlike any other!

We are looking for a pro-active client manager to partner with clients, develop strategies to drive ROI, provide solutions to add real value and retain our client portfolio.

We are passionate about clients and love innovation; getting under the skin of our clients, consulting, partnering with them, delivering a world class service with innovative technology, that’s what we live and breathe.

As a business, we are constantly changing and our teams are continually growing; we need a client engagement manager, with some commercial experience, to understand the needs of our clients, present campaign strategies and deliver the best possible solution for our clients.

You will need some experience within sales, recruitment or a commercial account management role; years of experience aren’t important, it’s attitude that counts and the willingness to learn.

This is what we do

We create products for HR. Products that are innovative, easy to use and deliver high engagement for every one of our clients. High engagement is what makes our clients happy and that client number is growing fast. We currently work with over 1200 companies including American Express, Groupon, Yahoo!, IBM, and McDonald’s. Each client uses our core product SmartHub, an employee engagement platform which allows them to build an employee experience unique to their organisation.

We strictly “solve for HR,” if you ever join us you’ll hear us say that a lot. HR are our customer, we understand their world and their world only, we care passionately about what they achieve in their role, and we’re here to help them.

This is why the world needs us

Ever had the Sunday night feeling of dread knowing you’ve got to get up for work the next day?

We see a world where people expect more from work. A world where everyone can expect to be challenged, be inspired and feel valued. And we believe in that world, amazing things will happen. Organisations will grow stronger, and people will be happier.

We want to make the world a happier place to work.

This is why some people love working here

We work hard, and we play hard. We are passionate about what we do, and it shows. You’re part of a family here. If you walked into our office, you wouldn’t know who started last week, who has been here 10 years or who is in which department, we all sit and work together. Everyone is willing to help, no matter what your question is. It’s rare to find a company where everyone is so genuinely kind and helpful. You’ll make lifelong friends here.

Two of our values are “Be Human” and “Love Your Job.” No one is ever just a number at RG; we celebrate our differences and learn from each other. We produce better results when we work together and embrace each other’s strengths and are honest about our weaknesses.

This is why some people hate working here

We are a fast-growing company in a fast-growing market, and we’re hugely ambitious. If you don’t like rapid change and lack of a highly-structured schedule, we might not be for you. Our product constantly adapts, so our employees need to as well. You may spend countless hours on projects only to reprioritise in minutes and scrap the whole thing. You need to be comfortable with being uncomfortable because we don’t believe failure is only an option, but essential to the process of innovation.

You won’t always be able to talk to your manager or project team face to face as they may be off in another time zone at one of our other offices across the globe. If your team is in Australia, and you forget to turn off the alerts on your phone, you may be woken up in the wee hours of the morning because they’re still working. This is not a 9-5 job, and a 24/7 global business isn’t for everyone! We understand that Reward Gateway’s culture is not one size fits all, and we don’t take it personally!

This is how we take care of you

• 35 days holiday (including bank holidays) – Option to buy or sell an additional 5 starting from 1st July
• Company share scheme for all employees
• Contributory pension matching up to 5%
• Parental Leave – Fully paid parental leave regardless of gender for the first full year of the child’s birth or adoption. Even if you are not the primary care giver you can get 4 weeks full pay within the first year.
• Wellbeing – £600 per annum to spend on wellbeing activities of your choice. Reward Gateway will pay 80% of the cost and the employee 20%. (starting from 1st July)
• Flexible Working
• Free breakfast and soft drinks
• Cycle to work
• Unpaid Sabbaticals
• SmartSpending – Access to the same fabulous discounts and cash savings as our clients
• Season Ticket Loan
• Employee Monthly Lottery – One prize of £1,200 £600 £300 and 10 of £120 tax paid.
• Childcare Vouchers
• £600 to celebrate the birth of your child
• £1,200 to congratulate you when you get married.
• Eye exams
• Flu Jabs
• Bring your dog to work
• RG Development Programmes
• Volunteering days