Account Executive (Corporate Payment Cards)

Account Executive / Sales Support (Corporate Payment Cards / Travel)
£30,000 – £33,600 Salary
Based – Chiswick, West London W4
Mon – Fri 9am – 5.30pm
Immediate start
Experience within the travel / corporate payment card industry preferred

Duties:
Understanding and supporting sales and account management efforts including answering product and service questions to prospects and providing all necessary information
Direct and manage new contract implementation as assigned from beginning to end when handed over
Applying a service oriented philosophy – working with the internal team to deliver/implement products and services
Monitoring customer accounts, providing data and reports to help the sales and account management team, keeping track of sales targets, answering phone calls and scheduling diaries
Responsible for proactively taking the lead in the daily operational tasks of managing the customer accounts and liaising directly with the clients over these matters
Processing new sales leads and managing the correspondence between the account management team and their clients
Provide second line support for Customer Service Advisors
Frequent direct and indirect contact with customers and prospects

Skills:
An academic qualification at graduate level e.g. Bachelor level is desirable
Experience in a similar position or a relevant field
Experience in the travel or credit card industry
The ability to communicate clearly, concisely and effectively both verbally and in writing
Stakeholder management skills including diplomacy, tact and ability to negotiate
Strong interpersonal skills and the ability to build trusted and collaborative relationships at all levels
Strong analytical skills and the ability to successfully interact with internal/external partners to solve problems and achieve goals
Highly customer focused and demonstrating an ability to adjust to handle different customers and understand their needs
Adaptable, tolerant and flexible to respond to different situations – commitment to deliver maximum service quality
Excellent time management, organisational and administrative skills and the ability to multi-task, prioritise and manage work loads
High level of accuracy and attention to detail
Team player with a strong work ethic that takes ownership of their job
Occasional national and international travel required
Occasional requirement to work during non-standard business hours
Working knowledge in Microsoft Office, including Word, Excel & PowerPoint

WE ARE A RECRUITMENT AGENCY & AN EQUAL OPPORTUNITY EMPLOYER

Adecco is acting as an Employment Agency in relation to this vacancy. The Adecco Group UK & Ireland is an Equal Opportunities Employer.