Account Executive

They a young, ground-breaking computer book publishing company with a large and fast-growing online customer base. A highly ranked website and innovating constantly into new business areas, they are at the cutting-edge of digital publishing, web marketing and e-commerce development.

The Account Executive role is part of their Publishing’s Business Development team and based in Central Birmingham, UK. Reporting to the Head of Sales, the Account Executive is responsible for classifying new B2B opportunities while also managing a defined list of existing accounts and growing their contribution to the company

Key Areas of Responsibility

– Maintaining International relationships via email / telephone
– Initial handling of incoming sales enquiries, allocation to appropriate team Customer Relations, Birmingham Account Execs or Key Accounts
– Maximising revenue and profit on incoming enquiries
– Monitoring operational execution of order fulfilment
– Own a set of existing accounts, develop new opportunities
– Contribute to incremental sales processes development
– Analysis and reporting: scorecards, revenue reports
– Contribute to overall sales team strategy

Ideal Candidate

The ideal candidate will have a minimum of 2yrs experience in managing accounts or will have worked in customer services with an element of sales experience. Although generating revenue is part of the role, the key driver will be on building longevity in customer experience and maintaining international relationships. You will be ready to move into the next level in your career, and have a complex thinking process combined with initiative and an innate ability to follow process. The ideal candidates will be able to commence employment mid February.

Benefits: (plus bonus)/25 days holiday/10% Employer Pension Contribution/Casual Dress code/Flexible Working Hours