Accommodation Manager – Twerton Mill

Accommodation Manager

Location: Twerton Mill, Bath
Salary: Up to £28,000 DOE
Contract: Full Time, Permanent

CRM is the UK’s leading independent manager of student accommodation with multiple sites throughout the UK and also manages residential facilities for corporate clients.

Twerton Mill is a brand new student accommodation of the former Twerton Mill, on the Lower Bristol Road in Bath. Well placed for existing bus routes to both University campuses as well as offering an outstanding communal spaces, Twerton Mill surely is a desirable place for all type of students.

We provide a warm, welcoming and exciting place to live. The successful applicant must enjoy developing a professional but personal relationship with our student customer, parents, University’s Accommodation Officers and our Clients.

The Role:

• Ensuring a warm, welcoming environment to students, parent and visitors to the sites
• Responding to tenant queries and maintenance issues throughout the academic year
• Ensuring the sites are safe environments in which to live and work
• Prompt collection of rents and controlling the budgetary targets for the site
• Marketing and promotion of the accommodation
• Undertaking regular inspections of flats
• Undertaking routine daily/weekly safety inspections and updating the web based safety management system
• Establishing and developing working relationships with suppliers and contractors
• Being part of the out of hours rota for emergencies
• Supporting the management of the site in compliance with ANUK National Code of standards
• Working with University accommodation team delivering a quality service
• Active liaison with University staff including attending regular meetings with relevant bodies

The Person:

• Experience in facilities management, property management or hospitality sectors
• Experience of working to budgets and targets
• Experience in producing weekly and monthly KPI reports
• Excellent leadership and interpersonal skills
• Good level of computer literacy using Microsoft Word, Excel and Outlook
• Excellent communication skills displaying sensitivities to and understanding students needs
• Must be pro-active and able to use initiative in order to make the site the best available

The Benefits:

• Annual salary review
• Life Assurance Scheme
• Childcare Vouchers Scheme
• 20 days of annual leave, increasing up to 25 days with length of service
• Exclusive scheme for employees only (recently included 20% off Apple, 50% off Gym memberships, 25% off roadside assistance, 45% off Disneyland trips – lots more!)
• Organised, subsidised SOCIALS

If you have the skills and experience we require for this role and are looking for a new challenge please email your CV to us with a relevant cover letter, explaining why you are a good fit for this role.

Keywords: Accommodation Manager, Maintenance Manager, Property Management, Facilities Management, student accommodation manager, Building maintenance, Assistant Accommodation Manager, Assistant Maintenance Manager