Accommodation Manager – Newcastle

Accommodation Manager

Location: Newcastle, Tyne and Wear
Salary: Up to £24,500, DOE
Contract: Full Time, Permanent

Glassworks provides brand new purpose built student accommodation in the heart of the bustling and friendly city of Newcastle.

Glassworks are offering a mix of en-suite rooms and studios along with some great communal spaces including a games/play area, a cinema room, quiet study/work area and on-site laundry. The friendly on-site management team will be available to answer your questions and direct you to local amenities, they will also ensure that the accommodation is kept in tip top condition and you just need to let them know if you need a light bulb changed.

The Accommodation Manager is a critical role for the success of any student development in order to provide a warm, welcoming and exciting place to live. The successful applicant will enjoy developing professional but personal relationships with our student customers, parents, Universities and our clients.

This role is pivotal to the success of our Glassworks site.

The Role:

• Ensuring a warm, welcoming environment to students, parent and visitors to the sites.
• Ensuring the sites are safe environments in which to live and work.
• Marketing and promotion of the accommodation.
• Working with University accommodation team delivering a quality service.
• Undertaking regular inspections of flats.
• Undertaking routine daily/weekly safety inspections and updating the web based safety management system.
• Establishing and developing working relationships with suppliers and contractors.
• Being part of the out of hour’s rota for emergencies.
• Supporting the management of the site in compliance with ANUK National Code of standards.
• Prompt collection of rents and controlling the budgetary targets for the site.
• Responding to tenant queries and maintenance issues throughout the academic year.
• Active liaison with University staff including attending regular meetings with relevant bodies.

The Person:

• Experience in property management or hospitality sectors.
• Experience of working to budgets and targets.
• Experience in producing weekly and monthly KPI reports.
• Excellent leadership and interpersonal skills.
• Good level of computer literacy using Microsoft Word, Excel and Outlook
• Excellent communication skills displaying sensitivities to and understanding students’ needs.
• Must be pro-active and able to use initiative in order to make the site the best available.

The Benefits:

• Annual salary review
• Life Assurance Scheme
• Childcare Vouchers Scheme
• 20 days of annual leave, increasing up to 25 days with length of service
• Exclusive scheme for employees only (recently included 20% off Apple, 50% off Gym memberships, 25% off roadside assistance, 45% off Disneyland trips – lots more!)
• Organised, subsidised SOCIALS

All candidates need to be able to prove eligibility to work in the EU.

If you have the skills and experience we require for this role and are looking for a new challenge please email your CV to us with a relevant cover letter, explaining why you are a good fit for this role.

Keywords: Accommodation Manager, Maintenance Manager, Property Management, Facilities Management, student accommodation manager, Building maintenance, Assistant Accommodation Manager, Assistant Maintenance Manager