3rd Line Senior Engineer
Job Description
IT Rec Limited
3rd Line Technical Support / Senior Support Analyst / IT Projects / NOC
Senior Engineer required for rapidly growing business near Camberley in Surrey. £42,000. 30-40% Field Based
Key Skills:
- 3rd line Support
- People management / mentoring / training
- Service Desk
- Active Directory
- Windows SBS
- Exchange Server
- Hyper-V or other virtualisation
- Cloud-based technologies
You must be able to support a wide range of infrastructure including internet connectivity, routers, firewalls, switches, MS desktop range, and MS Server range, Active Directory, Exchange Server, SharePoint Server, Hyper-V, Anti-Virus, Mobile Devices, Remote User Access – VPN, Webmail and remote desktop services.
The Role:
Drive forward processes and lead in project planning and implementations as well as providing assistance to a team of 1st and 2nd line support engineers. You will be responsible for monitoring workload, dealing with all escalations, project work and attending client sites when required. This is a varied role requiring project implementation experience and extensive knowledge in client facing service desk work.
To apply for this job please visit definitejobs.co.uk.