3rd Line Infrastructure Engineer

3rd Line Infrastructure Engineer, Server, VMWare, Intune, fully remote, Outside IR35

Our client, an industry leader based in Bristol, is looking to hire a 3rd Line Infrastructure Engineer on a 6 month assignment.

Reporting to the ICT Operations Manager, you will be a technical lead on projects involving installation and maintenance of ICT hardware, software, networks and communications systems as well as maintaining a secure, robust, agile and up to date infrastructure environment.

You will provide 3rd line technical support to the business and will also assist in developing and mentoring junior engineers.

Please note: engagement is via umbrella company only.

General responsibilities:-

• Lead on the implementation and support of the organisation’s core systems and networking to ensure the security, stability and performance of all systems.
• Implement and support key security improvements across all core ICT systems & infrastructure.
• Work to resolve security vulnerabilities identified by vulnerability scanning solutions and penetration testing.
• Proactively implement and evolve the organisation’s use of Microsoft Office 365 technologies.
• Deliver technology design and implementation
• Provide 3rd Line technical support, carrying out diagnostic routines and processes to correct complex issues and problems following ITIL best practice.
• Ensure that configuration management database is up to date and accurate.
• Support and maintain the organisation’s Mobile Device Management solutions and VOIP telephony systems.
• Investigate and respond to security alerts and incidents and provide technical resolutions.

Technical skills required: –

• Windows Server
• VMWare
• O365
• Intune
• Veeam (Desirable)
• AutoPilot (Desirable)
• Substantial experience in an ICT Infrastructure role.
• DHCP
• DNS
• Experience of cloud infrastructure such as Microsoft Azure or Amazon AWS.
• Experienced in managing an IP network.
• Good networking knowledge and understanding of switches, firewalls, TCP/IP and routing.
• Very strong practical skills with IT hardware and software including mobile devices.