2nd Line Support Desk Engineer
Full job description
Penguin Recruitment
Salary: £30,000 – £33,600 per year
2nd Line Engineer – LEEDS – £25k – £28k + Benefits
Are you interested in a service desk position?
Have you got 1st or 2nd line experience working with various software?
Are you keen to develop your IT Technical career?
Our client is looking for an experienced IT support engineer to support their ever-growing business. This individual will be joining a concentrated team of 6 to support customers and clients with various issues. Any experience is welcomed as training will be given.
The job –
- Acting as the first point of contact.
- Regular use of various different software including Exchange 365 and SharePoint.
- Reviewing, resolving, and escalating tickets to third parties.
- Liaising with various team members including junior colleagues to support their development.
- Occasional field visits.
The person –
- Hard working and proactive
- Willing to learn
- Holding existing knowledge on IT software (Microsoft at minimum)
The company, in return, will offer you a very clear and supported career progression route, a great pension scheme, a healthy working environment and various other benefits.
You are REQUIRED to hold a full licence and have access to your own vehicle for this role due to the possible field visits.
If this sounds like the right role for you, please get in touch with Zaria Sheikh (Penguin Recruitment) at or.
Similar roles: 1st /2nd Line Engineer, IT Support Engineer, Helpdesk Engineer, IT Technician.
Commutable from Bradford, Leeds, Huddersfield, Keighley, Wakefield, Barnsley, Manchester
To apply for this job please visit definitejobs.co.uk.