2nd Line Desktop Support Engineer

My client, a reputable NHS Trust, is looking for a 2nd Line Support Engineer to support their expanding team
This is a temporary position for a minimum of 2 months. The successful candidate must be available to start immediately.

In order to be considered you must have:
* Broad and expert knowledge of IT desktop hardware and software installation and support processes
* Previous experience in supporting desktop hardware and software in a complex IT support environment using ITIL principles
* Excellent problem solving and diagnostic skills
* Proven ability to organise, plan and work to agreed timescales whilst managing multiple tasks
* Ability to patch network sockets to edge switches
* Ability to move hardware in line with the Trust’s manual handling policies and procedures
* Windows XP/7
* Active Directory

If you have the relevant experience please send your CV asap.