2nd / 3rd Line Support Engineer
Full job description
Centric Resource
Salary: £36,000 per year
2nd / 3rd Line Support Engineer
Location: Essex / Client Sites
Salary: Up to £36,000+ Benefits
Our client a leading and respected IT Consultancy and Solutions Provider are looking to bolster their Client support team with a seasoned 2nd Line Support Engineer to work with external clients. This role is ideal for a confident 2nd Line support engineer that is looking to step into a hands on 3rd Line Engineer role.
In this varied, hands on and client facing role you will enjoy the opportunity to provide first hand support to esteemed clients throughout the London area. You will sever as a trusted advisor to external clients ensuring their expectations are met and you are able to provide the best service at all times.
In return our client is looking for candidates to evidence some or all of the following.
– An up to date Microsoft certification
– Comfortable providing Window server and Exchange support
– Adept at providing network support I including Cisco Routers
– Confident troubleshooting both hardware and software
– Comfortably able to work to SLAs
– Able to work independently as well as in a team
– Strong client facing skills including professionalism and excellent communication
– Essential: Full Drivers License
If you would like further information please contact Bea Gelder on email
To apply for this job please visit definitejobs.co.uk.