1st Line Service Desk Analyst
Job Description
The Recruitment Crowd (Yorkshire) Ltd
Location: Newcastle Upon Tyne
Job Title: 1st Line Service Desk Analyst
Salary: to £25,000 + Benefits
TRC has teamed up with a well-known Professional Services provider based in Newcastle Upon Tyne that are currently looking for a 1st Line Service Desk Analyst to join its growing IT Team!
Role and Responsibilities:
- Work as a key team member within the groups IT helpdesk to assist with any queries
- Setting up new starters and processing leavers
- Assist with any ongoing IT issues in person or over the phone
- Assist with 2nd line when needed
- Any other IT admin/ad hoc duties when required
What you’ll need:
- Strong knowledge of IT Infrastructure and 1 year + experience within a similar role
- Working knowledge of O365, Windows 10, AD, Networking etc.
- Positive attitude with a drive to progress within the team
What you’ll get:
- Competitive salary of up to £25,000
- Up to 34 days holiday + the option to buy & sell + additional holiday for long service
- Annual salary reviews & bonus
- Death in service insurance
- Pension contributions
- Employee Discount scheme
- Ongoing training and development opportunities
If you are interested in hearing more about this role then please send your CV via this advertisement to Robyn Harland at The Recruitment Crowd.
If you’re looking for a new role, apply today! You can also view all our live vacancies on our new recruitment app! Search ‘The Recruitment Crowd’ in the App Store or Play Store!
To apply for this job please visit definitejobs.co.uk.