1st Line Helpdesk Engineer
Full job description
RecruitmentService.uk
Salary: £26,000 – £30,000 per year
Our client CMI are a UK based Information, Communications and Technology service (ICT) provider. With clients in markets such as finance, legal, manufacturing and leisure, CMI has developed a mature understanding of technology and more importantly how best to apply these products and services to the benefit of our customers.
The Role:
CMI now have a fantastic opportunity for an experienced 1st Line Helpdesk Support Analyst / Systems Administrator to join the team. As this is a predominantly customer facing role, an understanding of customer service delivery and excellent relationship building and interpersonal skills are essential.
Key responsibilities will include:
- Providing desktop / server based support;
- Performing diagnostics of common network problems;
- Troubleshooting and isolation
- Performing Systems Administrator duties within a Windows Active Directory environment.
Requirements:
The successful candidate will have an in-depth knowledge / experience of:
- Windows desktop operating systems
- Microsoft office applications
- Server applications such as MS Exchange and any Citrix experience (highly desirable)
To apply for this job please visit definitejobs.co.uk.