1st / 2nd Line Desktop Support Analyst
Full job description
YourRecruit IT Ltd
Salary: £19.2 – £21.6 per hour
Key Skills: IT Support. Software. Desktop. Hardware. Antivirus Removal. Upgrade. Tablet support. Blackberry.
Are you passionate about 1st and 2nd Line Support? Then we have the ideal contract for you!
The Client:
My client is a dynamic software company based Central London who are seeking an IT Support Analyst to supply 1st-2nd Line desktop / network support (servers / desktops) The successful candidate will have good software support skills including anti-virus removal, PC upgrading and general PC/MAC support
The Workshop Engineer / IT Hardware Support Role:
You will be responsible for supporting around 100 internal users, plus providing some remote support for an international office. This is a customer facing role so the majority of your work will be providing 1st / 2nd line desktop support face to face but also remotely via email and phone. You will be maintaining Windows Servers, administering Active Directory and Exchange as well as the MS Office suite. You must be prepared to deal with 1st line issues, but also be confident in tackling 2nd line issues where necessary. The IT Support Candidate:
The ideal candidate will have previous experience of 1st / 2nd Line Support and will ideally have excellent knowledge of:
- Microsoft Windows 7 Operating System
- Microsoft Office 2010
- Active Directory administration
- Microsoft Windows Server 2003, 2008
- Service Desk call logging software
- Desktops and Laptop builds
- Printers and Scanners
- BlackBerry phones
Key Skills: 1st and 2nd Line IT Support. Desktop. Hardware. Antivirus Removal. Upgrades. Printers
Due to the amount of CVs we receive we will only be able to contact you if your application is successful. YourRecruit (UK) Ltd does not discriminate on the grounds of age, race, gender or disability and complies with all relevant UK legislation
To apply for this job please visit definitejobs.co.uk.