Spanish Speaking Customer Service Advisor

Spanish Speaking Customer Service Advisor Needed!

Our client, a major blue chip distribution company in Coventry requires a Spanish speaking Customer Service Advisor to complete their successful team. The position is working within a small call centre and involves working on behalf of their customer, co-ordinating stock and the delivery of their products.

Requirements of the role

Inbound & Outbound telephone calls

Raising orders

Organisation

Track & Trace

Use of warehouse management computer systems

Polite telephone manner

Good written communication including managing email accounts

Timekeeping & Attendance

Attention to detail

The successful candidate ideally would have worked within an office environment, have accurate administration skills and be computer literate. The candidate must be able to multitask and have a real focus on customer relations internal/external. Call centre experience would be advantageous.

The role requires around 20% of Spanish language usage so you need to speak fluent Spanish.

This role is a Monday to Friday position with hours of work between 7am -6.30pm. Occasional Saturday working of 7am to 12pm will be required. You will complete 40 hours per week within these hours, overtime may also be an option.

Full training will be provided on site by a qualified team member who will act as your point of contact for a set period of time. You will then be given targets which you would be expected to achieve.

If you would like to join an innovative, market leading company and feel that you are the ideal candidate for this position then we would like to hear from you immediately!

Due to the high volumes of applications we are currently receiving, unfortunately we are only able to contact candidates who are successful in progressing to the next stage. If you have not been contacted within 7 days of your application, then please presume that you have not been successful on this occasion.