Customer Analytics Manager
Full job description
Harnham - Data \u0026 Analytics Recruitment
Customer Analytics Manager £54,000-£66,000 Lancashire The Company A customer-centric UK retail brand with a strong digital and multi-channel presence is seeking a Customer Analytics Manager! This business is known for its people-first culture and long-term commitment to customer
experience , and they continue to invest heavily their in data, CRO, and CRM capability to support growth and personalisation
The Role As Customer Analytics Manager, you'll sit within the CRO & Data team, working closely with CRM, Marketing, Trading, and Tech teams to ensure customer data is accurate, well-governed, and used effectively to drive insight-led decision making. This role blends customer data management with hands-on analytics, supporting CRM strategy through segmentation, reporting, and behavioural analysis. You'll also play a key role in optimising customer data integration and supporting projects around customer identity and unique customer IDs Your
Skills &
Experience Strong SQL
skills Hands-on
experience with data visualisation and BI tools, ideally Power BI
Experience developing customer segmentation and supporting CRM personalisation strategies Confident communicator, able to translate data into clear insights for non-technical stakeholders The
Benefits £54,000-£66,000 How To Apply Please register your interest by sending your CV to Adam Osborne at Harnham via the Apply link on this page
To apply for this job please visit definitejobs.co.uk.