2nd Line IT Technical Support Analyst

Our client now has an exciting opportunity for an enthusiastic and personable IT Support Analyst to assist with managing and continually improving the communications and information management systems across the charity.

They are an ambitious and growing national charity supporting people with disabilities to lead the life they choose.

The IT Support Analyst will provide support to their regional locations across England. This will include; updating and testing systems, applying patches, maintaining and updating the intranet as well as providing technical advice. You will aid the administration of ICT Systems including Internet, Email, Telecoms (fixed and mobile), Microsoft Office, antivirus/spam software and web filtering.

Their ideal candidate will be technically minded and have previous experience maintaining and supporting a local, wide area network and servers.

You will have working knowledge of Office 365, Avaya, SharePoint, WatchGuard, Azure,SQL and Network & cabling management.

They are looking for a multi-skilled IT professional with the ability to communicate technical information to non-technical people, and you will naturally be a positive, approachable person with a good sense of humour!

This is a full time role, 37.5hours per week Monday- Friday with occasional travel as required to provide onsite support, as such a full driving licence is essential. Some overnight stays may be required.

This is an excellent opportunity for someone looking to join a Company that truly values its people. If you feel you have the skills for the position, they would welcome an application from you!