Area Manager

Area Manager, £34,800 Swindon / Bristol PRD 349 AM

We are currently seeking a professional and capable field based Area Manager to lead our established Retirement team. The successful candidate will play an important part in maintaining our position as a leading property management services company.

Main Objectives of Area Manager:
To provide an efficient, cost effective management service to our customers and achieve the standards of performance set by Peverel to maintain its position as the leading manager of retirement housing and related services in Great Britain.

Benefits:

• Flexible Benefits (please click on the ‘Rewards & Benefits’ button in the top tool bar to view our benefits package)
• 4% Contributory Pension Scheme
• 25 days holiday plus bank holidays
• Working Hours – 35 Hours per week, Monday to Friday 9-5
• 2 x Salary Life Assurance
• Private Medical Cover
• Salary rising from £35k to £36,240 after probation

Retirement Area Manager: Reports to the Regional Manager and liaises with personnel up to and including Director level.

Area Manager main responsibilities:

• Responsible for adhering to the company standard as laid out in the Company Estates Management document by:

• Managing a portfolio of residential property and undertaking risk assessments for Health & Safety
• Undertaking a quality control inspection of administrative records, development services, communal grounds, Resident social activities/welfare, development maintenance, and cleanliness
• Conducting regular management visits within 12 weeks
• Presenting draft budget meetings, and audited accounts meetings each year
• Managing overall control of all cost heads, producing budgets, and accounts for presentation to the Residents
• Negotiating contracts with preferred contractors and overseeing contractor performance
• Recruitment: Ensuring vacancies are filled in a timely and cost effective manner, and recruiting quality staff

• Supporting and managing House Managers’ performance and co-ordinating House Manager Conferences
• Identifying staff training needs and evaluating the training carried out to meet those needs.
• Dealing with technical issues and liaising with technical staff concerning major building works, etc

There will be considerable travelling and Area Managers will be expected to work from a self-imposed rota of visits that will involve working outside normal business hours at times.

Area Manager attributes:

Essential:

• Educated to ‘A’ level/NVQ level 3/4 standard (or equivalent)
• A full driving licence with no more than 6 points
• Extensive previous experience in a management position, ideally gained in a housing related industry
• Customer service experience including handling complaints and circumstances of conflict including excellent letter writing skills
• Understanding of office systems and procedures including Word, Excel and Outlook
• Budget/accounts preparation and delivery and solid Business Acumen
• Knowledge of Residential Landlord & Tenant legislation
• Ability to effectively chair meetings
• Company ECS training is essential

Desirable:

• Homeworking or multi-site experience is an advantage
• Experience working with the elderly is an advantage
• Presentation / public speaking skills are an advantage
• A professional qualification such as IOH, IRPM, or RICS
• ARHM Code of Practice

With more than 4,000 employees, Peverel Group is one of the UK’s leading property management services businesses. At Peverel, we believe that business success is built upon employing great people, aiming to be the best at everything we do and placing customer service and satisfaction first. We have Investors in People accreditation across the Group, achieved due to the level of support and development available to all employees.

If you are keen to find out more and have the necessary skills please with your up to date CV.

Note: Employment is subject to satisfactory employment reference and receipt of proof of right to work.