2nd Line Support Engineer

Our client, a leading IT service provider based in London, is recruiting a 2nd line support Engineer to join their growing company. Providing IT services to highly a highly prestigious client base in and around the City/West End, this position is client facing and will require a minimum of 2 years previous IT Support experience in the UK.

2nd Line Support Engineer duties:

*Providing 2nd line support
*Ownership of cases relating to line 2 support
*Develop and build relations with a portfolio of around 250 Clients
*Performance monitoring to ensure servers are working to standard
*Security Sweeps on client networks
*Patch and firmware management
*Backup monitoring, implantation and testing
*Management of networks/administer a variety of server operating systems and technologies (Windows Server 2003/2008/2010, Linux, Exchange 2003/2007/2010) using Microsoft System Centre and other tools
*Software deployment and Management
*Disaster Recovery Management and Maintenance
*Willing to undergo further training

Skills and Attributes:

*At least 3 years experience in IT
*Degree in an IT related subject essential!
*Microsoft qualifications
*Excellent interpersonal skills

This is an excellent opportunity for an experienced 2nd Line Support engineer to join an established and growing IT Company. This is an exciting new position that has been created specifically for this company. The client will offer full sponsorship for any training and exams that employees wish to undertake. The offices are easily accessed by public transport are within walking distance of local amenities.
Thank you for your application. Due to the high levels of interest in this position it is not always possible to contact you if your application is unsuccessful.