1st/2nd Line IT Support

A fantastic opportunity has become available for an IT Support Engineer to join a multi-site professional services business primarily based in the Oxford area. This role will involve supporting hardware, software and networks for the head office in Oxford, as well as a few other offices. This role would suit a bright and technically savvy IT Support professional, who is looking for the next step in their career, with a well respected firm. The IT Support Technician will operate autonomously with a wide remit, and will be a key member of the business, ensuring the availability of IT systems at all times.

Responsibilities of this 1st/2nd Line IT Support Engineer role will include:
– Supporting Windows 7/8
– Exchange administration, Active Directory, Group Policy
– Network maintenance (TCP/IP, firewalls, VPN configuration, LAN, remote connectivity)
– Maintaining and troubleshooting servers
– Troubleshooting desktop PCs, laptops and printers
– Providing basic setup, configuration and maintenance of phone systems

To be suitable of this IT Support Engineer / IT Support Analyst roles, you should have previous experience in a similar role, as well as excellent communication skills. It is essential that candidates have a full clean driving licence and their own transport.

This is a permanent opportunity offering up to £28,800 basic plus 21 days holidays. The main office is based in Central Oxford, with requirements to travel to other offices in the area.

Please apply with your latest CV detailing all relevant technical experience and including ASH13353RH8.

The Ashdown Group Ltd acts as an employment agency in respect of permanent vacancies and as an employment business in respect of temporary vacancies.