Area Manager – Luxury Retailer

Outstanding opportunity for a high calibre Area Manager to manage a number of stores for this iconic business. The focus within the business is on consultative one-on-one sales and as such, they need people with experience of generating repeat business through excellent customer service and a pro-active sales approach

The Company:

Our client is one of the leading high street retailers, a fashion led brand offering a mix of classic contemporary and bright and edgy designs, within the luxury retail sector. They have an extensive store portfolio across the UK and Europe, and are expanding. Offering career development they believe that “our people are the talent of our future”.

Job Role – Area Manager – Luxury Retailer:

To ensure the delivery of exceptional operational and commercial standards throughout stores in the Area. To ensure compliance in all areas of operational activity and drive sales and profitability through the performance and development of Store Managers, within agreed budgets.

To support the management of customer service activities and staff competence so as to optimise and sustain sales performance and customer satisfaction.

As Area Manger you will:

• To effectively manage the P&L within allocated budget

• To manage payroll budgets in line with Area sales performance

• To ensure that all stores adhere to compliance requirements in all areas of operational activity, company policies and procedures

• To communicate business and Area objectives to managers so that they remain well informed of business activity and of their required contribution to targets

• To achieve stock control targets in line with company guidelines

• To manage the supply of stock in the Area to maximise stock potential

• To identify under-performing stores and develop a business plan to address and manage issues effectively

• To achieve successful Mystery Shop results through the development and coaching of managers

• To ensure that the visual presentation of all stores represents the brand image

• To develop an effective network of communication across the Area to ensure shared knowledge and understanding of business activity

• To encourage managers to seek and continuously develop knowledge of competitor activity and local market conditions, with the purpose of making appropriate and innovative recommendations to drive the business forward

• To encourage managers to identify trends and make suggestions to improve and enhance product performance to drive brand achievement

• To recruit and ensure the full implementation of induction programmes for new store managers and monitor ongoing performance needs

• To effectively manage the performance and development of store managers to drive and maximise the sales performance throughout the Area

• To plan for succession in the Area through the identification of individuals with potential for development and growth

Key Attributes – Area Manager – Luxury Retailer:

As Area Manager you must:

• Ability to manage and develop a positive and productive management team

• Exceptional leadership skills with the ability to drive and motivate performance through effective coaching skills

• Demonstrable and strong commercial and business acumen

• Highly organised with the ability to adapt quickly to strategic change

• Exceptional communicator at all levels and can adapt management style on an individual basis

• Ability to train mentor and coach direct reports

• For this role you will ideally have had exposure to fashion retailing at Area Management level in your recent experience

Detail 2 Leisure is a division of Detail 2 Group Limited and acts as an employment agency. We are the chosen recruitment partner for many of the UK’s leading leisure, hospitality, contract catering & facilities management companies.