Apprentice Support Worker

Apprentice Support Worker

Job reference 15053

Bolton

Full Time – 37.5 hours per week

Fixed Term – 12 months (with progression opportunities available for successful candidates)

Salary £26,000 per year, depending on age (this is reflective of NMW)

About the Apprenticeship Programme

Home Group’s apprenticeship programme is open to anyone under the age of 25 and to all Home Group and Stonham customers and clients of any age.

Benefits of the programme include a wage that is higher than the national apprenticeship minimum wage and the opportunity to earn while you learn and complete a range of nationally recognised qualifications that relate to your job role. Our apprenticeships are initially employed at level two for a 12 month period. Those who succeed on level two will then be offered the chance to progress onto a level three apprenticeship which lasts for a further 12 months. Following this the majority of our apprentices go on to enjoy permanent roles within Home Group. Therefore, this really could be the start of an exciting and rewarding career.

Some of the comments that have been received from previous apprentices include “Working at Home Group enables me to do what I love, receive a wage and develop my skills” and “I would happily tell anyone thinking of becoming an apprentice that it provides a worthwhile qualification and experience that could lead to a very good career”.

About the role

We have an excellent opportunity for an Apprentice Support Worker to join the Care and Support team in our homelessness service in Bolton. You will provide positive practical improvements to client’s independent living skills and assist other staff in ensuring clients meet the goals outlined in their individual support plans.

We’ll be providing you with the support and training to enable you to provide support on day to day activities including answering the telephone, inputting client details into Home Groups internal information systems, keeping client records organised and up to date.

During the apprenticeship you will gain experience in all aspects of the role and will be provided with on the job training along with studying for a relevant professional qualification (NVQ Certificate Level 2 or equivalent).

Who we’re looking for

The Home Group apprenticeship programme has been designed to support our customers and clients and also young people who are struggling to find full-time employment. Therefore, due to the funding requirements of this programme, to apply for a Home Group apprenticeship you must be either:

• A Home Group/Stonham customers or clients (of any age)
• A former Home Group/Stonham clients (of any age)
• Aged between 16 and 24 (you don’t have to be a Home Group Customer or Client and not currently in full time employment)

Ideally you will have good written and verbal communication skills, interpersonal skills and basic Microsoft Office Skills as you will work as part of a team, but must be able to work alone and use your initiative. You will be able to prioritise and manage your work load, whilst maintaining an accurate eye for detail.

What we’ll give you

Our ‘My home package’ includes competitive salaries, performance related pay, a contributory occupational money-purchase pension scheme with life assurance and long terms disability insurance, 25 days paid holiday a year – rising by 1 day per year up to 30 days, with the ability to purchase an extra 5 days, salary sacrifice schemes including cycle, car and childcare vouchers.

So who is Home Group?

We are one of the UK’s top provider’s affordable housing, as well as the UK’s largest provider of care and support services. With over 120,000 customers in 55,000 social, affordable and shared ownership properties across the UK, but many of our clients need more than a home and through our Stonham brand we work with almost 30,000 vulnerable people in over 500 supported housing, justice and health services each year.

We are a financially strong, social enterprise charity and for us to be able to deliver more for our customers and clients, financial strength is vital. We have a turnover of over £300m and assets valued on the open market in excess of £3b. Our surplus is growing us to enable us to grow too, to support the needs of future customers and clients

Our values

At Home Group, we live by our values every day through our colleagues to provide a great service to our clients and customers. To be a success with us you’ll need to be Accountable (Don’t pass the buck – own it!), Commercial (Spending wisely and working creatively), Caring (Looking after one another) and Energised (Having a positive, can-do approach)