IT Technician (Junior-Mid Level)
Job Description
Position: Senior/Junior Internal IT Technician
Salary: £24,000-£30,000 per annum
Type: Full-time, Permanent
Location: On-site
We are currently assisting an organisation in their search for a proficient Senior/Junior Internal IT Technician to join their dynamic team. As a Senior or Junior IT Technician, you’ll play a pivotal role in providing comprehensive 1st, 2nd and 3rd line IT support within the organisation. This role offers a unique opportunity to actively contribute to their ongoing digital transformation and cloud migration projects. The role will also involve ad-hoc activities and encourage training via courses.
Key Responsibilities:
- Deliver effective 1st and 2nd line IT support via the helpdesk and direct interactions in a primarily Microsoft environment
- Repairing and maintaining hardware (e.g. printers, laptops, PCs, etc.)
- Collaborate closely with the IT Services Lead and Infrastructure Lead on various 3rd line tasks and projects.
- Leverage your prior experience in 1st and 2nd line support.
- Demonstrate strong troubleshooting skills, adeptly resolving diverse technical issues.
- Exhibit excellent interpersonal skills, fostering positive relationships with individuals from diverse backgrounds.
- Maintain flexibility and a proactive attitude in tackling the range of IT challenges.
- Display meticulous organisational skills, a keen eye for detail, and the ability to work autonomously or within a broader team.
- Hold a valid driving license and possess a vehicle for fulfilling travel obligations linked to the role.
- Experience in an education setting
What’s Offered:
- Access to modern and advanced IT equipment and facilities to support your tasks.
- Full support from a dedicated, friendly team committed to innovative IT solutions.
- Participation in exciting projects guided by a well-defined digital strategy.
- Opportunities for professional growth, allowing you to contribute innovative ideas and participate in their development.
- Active engagement in streamlining automation processes.
- Comprehensive staff induction and ongoing training, including high-quality CPD opportunities.
- Participation in the Local Government Pension Scheme, featuring the option of a 50/50 contribution.
- Benefit from an employer pension contribution of 17.9%.
- Access to a Confidential Counseling & Wellbeing Support Service.
- Enjoy the security of Life Insurance coverage at three times the annual salary (applicable to pension scheme members).
- Dedicated Wellbeing Inset Day designed to prioritise staff wellness.
- Potential participation in their Employee Referral Scheme.
- Generous annual leave of 27 days, which increases to 31 after completing 5 years of service, complemented by public holidays.
Benefits Include:
- Company pension plan
- Complimentary parking facility
- Health & wellbeing program
- On-site parking convenience
- Referral initiative
- Sick pay coverage
- Work Schedule: Monday to Friday
If you’re a motivated IT professional seeking a fulfilling role, we encourage you to consider this opportunity and apply. Join them in shaping the digital education landscape for the future.
Established in Didsbury, Connexa Technology Ltd is becoming one of the UK’s fastest growing IT and Technology recruitment companies.
People. Technology. Connected.
Connexa Technology is acting as an Employment Agency in relation to this vacancy.
