Senior Partnership & Performance Manager

Senior Partnership and Performance Manger

As a purpose-driven organisation, we’re all about the ‘why’. Babington is committed to developing better futures: for individuals, organisations, and society. For us that means developing skills and creating opportunity for individuals and organisations to perform at their very best.

If you are a proactive individual with a strong analytical background, effective communication skills, and robust leadership and people management experience, we encourage you to apply. This role presents an exciting opportunity to contribute to the growth and success of our Managed Services function and shape the development of the team over time.

Summary of role

Proactively running and managing the Employers apprenticeship training provider network as well as working closely with relevant teams within the Employer to ensure service and programme requirements are met.  This role involves working closely with key internal departments, including Data and MI teams.

Brief Principle Accountabilities 

• Manage and oversee all training provider service contracts (apprenticeships) to include conducting contract/performance reviews through regular and structured contact.
• Ensure high levels of delivery partner performance.
• Analyse relationships and processes to identify effectiveness and any potential issues, manage the escalation process.
• Oversee all controls, processes. documentation and procedures ensuring all are regularly reviewed and adhered to
• Analyse and interpret data to provide a detailed monthly insight report which is to be presented to the Employers Apprenticeship management team.
• Act as a key point of contact for the Employer and senior stakeholders
• Project manage the onboarding of any new delivery partners, ensuring the Employers purpose, values and culture are aligned to and understood.
• Work within the Employers wider apprenticeship team to communicate training provider performance, trends, key issues, and the training provider development strategy.
• Establish and lead partner operational group meetings and support in establishing the strategic supplier board.

Brief person specificationEssential (E) Desirable (D)

Qualifications

• Grade A-C GCSE in English and Maths or equivalent (E)
• Member of the Chartered Institute of Purchase and Supply (D)
• Safeguarding, Prevent, GDPR and Equality and Diversity Training  (D) 

Skills, Abilities and experience

• Proven track record of managing successful relationships with training providers and employers.
• Demonstrable experience of effective contract, commercial and service management within a complex multi-source service/supplier environment, including performance/SLA/KPI management.
• Experience of analysing complex performance information and presenting the key findings in an impactful manner.
• Experience of managing suppliers at a critical level of importance.
• Excellent negotiating skills, being able to influence outside of line management/contractual structure.
• Strong motivation and positive approach to team working and building new client and business relationship.
• Knowledge of ESFA funding criteria and regulations across a wide range of provision.
• Knowledge of Ofsted EIF framework

Babington Benefits

• Bupa Healthcare Cash Plan
• Babington Engage
• 25 Days annual leave plus Bank holidays
• Employer Pension contribution

We’ll be conducting interviews on a continuous basis and reserve the right to take down the advert when we have found the right candidate.

Babington is committed to safeguarding and promoting the welfare of all learners and employees associated with our business. We, therefore, expect all employees to share this commitment and demonstrate our values within all aspects of their work. All offers of employment are subject to relevant vetting checks, including successful completion of an appropriate check through the Disclosure & Barring Service.

We are innovators in Education so why not apply now and join us in Developing Better Futures!