Customer & Sales Coordinator

CUSTOMER SERVICE SCHEDULER & SALES COORDINATOR

£17,500 – £20,000

As first point of contact for all existing and new customers you will process customer sales orders, provide quotations, process customer invoices, organise deliveries, liaise with production for lead times for customers, update customers records accurately and generally account manage all existing customer queries.
Liaising with engineers, booking engineer appointments and organising any spar parts to be delivered to site for repairs with customers.
Working in busy & thriving office, full product training will be given over a 3 month period so you have the confidence to maintain a high level of customer service and expertise.

This is a temporary to permanent opportunity and once successful completion of probationary period and placed on the permanent contract the salary will increase to around £26,000.

Your skills that I am looking for –

That you remain calm under pressure
Have excellent customer service experience ideally within a manufacturing/engineering/distribution environment
You have administration accuracy
Reactive problem solver
Great organisational skills and initiative
A positive attitude

You will need a sound knowledge of Microsoft packages including Word, Excel and Outlook and a confident telephone manner.

Competitive salary offered dependant on experience £26,000 with 25 days holiday plus banks, pension and free parking on site.