Customer Service Coordinator

Minimum qualifications or skills: Good Microsoft Office skills; excellent interpersonal skills
Work experience required: telephone-based customer-service experience essential; administration experience highly advantageous; experience of using Goldmine ideal but not essential

Our client is seeking a Customer Service Coordinator to join their established team and assist in providing a quality customer service for their clients.

The role will involve talking inbound calls from clients and customers and helping them with their questions or queries. In order to deal with these queries effectively, the post-holder will liaise with internal and external contacts (Customer Account Managers, Site Support Managers, etc) and feed the information back to the client for swift resolution, ensuring the reputation of the company is up-held at all times.

The role will be targeted as to ensure deadlines are met, thus ideal candidate will be proactive and able to prioritise tasks accordingly in an ever-changing working environment.

Interested? Please email your CV ASAP.

We experience very high response rates to our vacancy advertisements. We do not however feel this is any excuse for not acknowledging your application and as part of our total candidate care initiative we will always endeavour to do so. If you have not heard from us 4 working days from the date of your application please contact us for an explanation.

Enjoy Recruitment Group acts as an employment agency and as an employment business as defined by the Employment Agencies and Employment Business Regulations 2003. Enjoy Recruitment Group is an equal opportunities employer and offers a free and confidential service.Enjoy Recruitment Group is acting as an Employment Agency in relation to this vacancy.