Principle Customer Service Lead
Full job description
NPR Recruit
Salary: £33,000 – £36,000 per year
A fantastic opportunity to join a market leader in the Financial Services/Banking industry as the Principle Customer Service Lead.
Multi-Site (20 miles)
Great Benefits: 33 Days Holiday, 36 Hr Wk, Life Ins, 8% Pension.
Our client knows the importance of engaging, developing, and inspiring our people, the Principle Customer Service Lead role is a crucial part of supporting both our customers and our people.
Key Responsibilities: Principle Customer Service Lead
As the Principle Customer Service Lead you will split your time between our customers and the team, focussing on developing relationships with our customers showcasing our products and services that we provide through a variety of channels including face to face, over the phone, and by video.
As a subject (Customer Service Matter Expert) you will ensure that the team understands the contribution plan, key messages, and actions, through coaching and develop the team.
Ideal Candidate Principle Customer Service Lead
Experience in developing relationships with customers and providing exceptional service
Enjoys listening and asks appropriate questions to build great relationships
Leads by example and shows pride in what they do
Has experience in inspiring and motivating a team to drive performance
Candidate Principle Customer Service
To apply for this job please visit definitejobs.co.uk.