Meeting & Events Sales Manager

Salary: £36,000 per year

An exciting opportunity has arisen for an Meeting & Events Manager at well knownHotel in the Enfield area.

The role of Events Manager is a Meeting & Events Sales role, which includes all aspects of Leisure and Corporate Events Management, e.g. contract management and payment, Food & Beverage, and operational elements related to any function or event booking.

Key Responsibilites;

* Operational and management responsibility for the Events Team/Office

* Schedule and take enquiries and meet with potential clients, for various types of events and function bookings, including individual Special Events and business meetings/conferences

* Ensure that excellent customer care is provided, from initial show round to final details of event/function

* Monitor the function/event diary on a daily basis, to ensure that all team members are managing the diary effectively to maximize revenues and troubleshooting where required

* Take an active role with the preparation of the budgets and plans for your department and proactively manage costs based on the budgeted P&L figures and development plans

* Actively participate in any revenue and sales activities plus any specific operational activities

* Work with Hotel Management to compile and implement the sales & marketing plan for conference and events

* Proactively identifying new conference accounts, building relationships to grow market share for key account, and maintain account profiles through consistent follow up calls/contact of all key accounts

* Compile competitor analysis and liaise with Revenue Manager / Proactive Sales Manager to adapt strategy accordingly

* Responsibility for daily Line Management of the M&E Team, including rota planning, recruitment, performance Review Appraisals etc

About you

The ideal candidate for the role of Events Manager will possess:

* A minimum of 2 years’ experience of Meeting & Events Senior role within a quality hospitality / leisure / customer facing environment

* Good level of commercial awareness and proven track record of good sales capability is essential

* Excellent leadership, interpersonal and communication skills, with experience of managing and developing people within F&B and customer focussed hospitality environment

* Strong operational and organisation skills, with a hands-on and lead-by-example work style to deliver an exceptional performance and guest experience

* Excellent levels of both written and spoken English are essential, as is attention to detail, along with good numeracy and a good level of IT proficiency

* Professional, flexible and resilient, with ability to work under pressure and ability to multi-task so as to successfully manage conflicting work priorities

Working Hours

The role of Events Manager is a full-time position working 45* hours over 5 days per week, as per rota and in line with business needs. The working hours equate to 47.5* hrs per week (including 30 mins. unpaid break) with shifts usually between the hours of 8am to 6pm, mainly weekdays, with some Saturdays on rotation.