Transport and Logistics Coordinator

Salary: £27,600 – £38,400 per year

Transport and Logistics Coordinator

£23,000- £32,000 dependent on experience

Permanent Opportunity

Chapel-en-le-Frith

Transport Coordinator | Transport Scheduler | Transport Planner | Scheduler | Distribution Coordinator | Route Planning | Customer Services | Data Management | Logistics Planning | Logistics coordinator |

Baseline Recruit is working with an established and growing business based in the High Peak, in supporting the recruitment for a Transport and Logistics Coordinator. This permanent role offers the successful candidate the chance to work within a great team and training and support will be provided.

Full time- 40 hours a week Monday to Friday, this role will be office based and require you to have sound communication, organisational and administrative skills. The job role’s main function is to effectively and efficiently coordinate the drivers, deliveries and installation of products, while maintaining customer satisfaction.

Duties and Responsibilities:

Scheduling customer orders.

Maintaining and reviewing work schedules to ensure maximum efficiency within the external team.

UK wide route planning, ensuring maximum cost efficiency and legalities are considered at all times.

Proactively and pre-empting problems.

Having a methodical and practical approach

Liaise with customers to arrange appointments ensuring all parties are updated

Working in a fast-paced environment addressing customer issues submitted via telephone and email.

Multi-tasking within the external support team to enhance the overall customer experience

Develop a culture of customer satisfaction through timely and thorough handling of complaints.

Working to agreed timescales.

Using established company policy to ensure customer solutions.

Work on central CRM system including MS Office.

Working as an integral member of the external support team.

Provide administrative support to the Head of External Operations.

Maintaining accurate customer and company data.

Ad-Hoc filing and scanning for the department as required.

In order to be considered for this position, you will have:

• Logistics or planning background

• Proven customer service background with demonstrable experience in this area

• Experience with basic office computer software

• Spreadsheet skills

• A team player with excellent communication skills

• Organised and methodical approach to workload

• Calm under pressure

• Problem solver

• Flexibility

• Prepared to meet the challenge

• Positive attitude

If you’re interested in discussing this role in more detail, please feel free to contact me using the details on this advert.